Welcome to our website. Please take the time to specifically read these terms and conditions along with our privacy policy which govern your use and participation our website. By accessing and using our website you accept these terms and conditions in full. Upon placing an order, you signify that you have read these terms and conditions and agree to be bound by them and comply with them in full. If for any reason you do not agree to be bound by these terms and conditions you must not use our website and can contact us for more information. Autel Robotics reserves the right to amend these terms and conditions at any time without prior notification to customers. The terms “you”, “your” and “yours” as used herein refer to users of this Site (“Users”). The terms “we” “us” and “our” as used herein refer to Autel Robotics PTY LTD, ACN 630 187 496 trading as Autel Robotics Australia company or www.autelrobotics.com.au.


Unless it is otherwise noted or stated, we and/or our licensors own and operate the property rights of this website and all the material therein. All rights are reserved. Pages from this website can be viewed and printed for personal use only. The following restrictions are set out within our Terms and Conditions: You must not:

1. Re-publish content material in any form from this website 2. Sell, rent or sub-license material from this website 3. Copy, duplicate, reproduce or exploit material from our website for any commercial purposes 4. Edit or modify any material from this website 5. Re-distribute any material from this website


When using and accessing our website any intentions to cause damage, deny or prohibit accessibility to the website in any way that is unlawful, illegal or any instance of fraudulent or harmful behavior is prohibited. Using and accessing our website in order to copy, store, host, transmit, send, use, publish or distribute material that could be considered damaging to computer software is prohibited in all forms. Without prior written consent you may not conduct or perform any systematic or automated data collections in relation to our website. Unsolicited transmission of commercial communications is prohibited. Without prior written consent, any sharing of marketing of our website for any purpose is prohibited.


It is your sole responsibility to ensure that your User ID and password for your Autel Robotics account are kept confidential. You agree and are bound to all terms and conditions by any activity that is performed under your Autel Robotics account. It is within Autel Robotics discretion to reserve the right to refuse service, terminate your account and cancel any orders at any time without notice or explanation.


Please note that, with the exception of credit card numbers, Autel Robotics company does not want to receive confidential or proprietary information from you through our Web site. Any non-personal information or material sent to Autel Robotics company will be deemed NOT to be confidential. By sending any non-personal information or material, you grant Autel Robotics company an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Autel Robotics company is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first notify you that the materials or other information you submit to a particular part of a site will be published or otherwise used with your name on it; or (c) we are required to do so by law.


https://www.autelrobotics.com.au provides links to other websites. We encourage you to review the terms of use of all sites that you visit, including those whose links are provided so that you can understand how those sites collect, use and share your information. https://www.autelrobotics.com.au is not responsible for the privacy statements, content or data handling practices on other websites.


Autel Robotics cannot warrant or guarantee the complete accuracy of all or any information published on this website, that the website will remain available at all times or that content is kept up to standards and date. To the absolute maximum under applicable law autelrobo excludes all representations, warranties and conditions that relate to this website and the use of our site. This includes, without limitation, any warranties implied by law of satisfactory quality.


You hereby indemnify our website and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.


If you breach our terms and conditions in any way, we have the right to undergo or take action as deemed appropriate and at any time may deny your access to our website by necessary means and/or bring court proceedings and legal action against you. Our terms and conditions are for the benefit of both parties but are not intended to benefit third party associations or be enforceable by any third party. Our relation to these terms and conditions is not subject to the consent of any third party. Autel Robotics may suspend or terminate this Agreement or a member’s account at any time and immediately if we believe there has been fraudulent activity has been used on our website.


We may amend, modify, delete, or otherwise change any information, component, or page now or hereinafter contained or displayed on this Site, including, without limitation, any prices, product descriptions, terms, warranties, or these Terms of Use, at any time and from time to time without notice and the same will be effective immediately upon posting on this Site (except with respect to orders placed and accepted by us prior to the time of posting, in which event the terms and conditions in effect at the time the order was placed shall apply).


You hereby take full responsibility for the use of your Autel Robotics product. All Autel Robotics products should be kept out of the reach of children and animals. Autel Robotics batteries must only be charged with the Autel Robotics charger designed for that particular battery. Failure to adhere to these instructions is the fault of the user, and not Autel Robotics . Autel Robotics is not responsible for any harm, loss that may be caused by your use of the product. Any Autel Robotics product purchased from www.autelrobotics.com.au or via an authorized re-seller of Autel Robotics products are for individual use only. Autel Robotics does not authorize re-selling of Autel Robotics products in any other store or website without prior express consent under contract. Individuals who are found to be re-selling Autel Robotics products without the aforementioned written consent may have legal proceedings brought against them.


If you place an order on www.autelrobotics.com.au and decide you want to cancel or change the address, you must notify us at Autel Robotics Support within 3 hours of placing the order where we will endeavor to resolve the issue. However, due to the nature of our shipping processes cancellations and address changes cannot always be guaranteed.

In the event that it is not possible to alter the order before it has been processed, please notify autelrobo Support where arrangements can be made to recover the order and a suitable resolution found.

All packages shipped outside of the China may incur extra duty charges. Autel Robotics is not responsible for any sales taxes, customs duties or other taxes charged by your customs department. To avoid any unexpected charges and rejections, please contact the customs organization in your home country regarding these policies.

Autel Robotics will not be held responsible for a rejected and/or destroyed parcel on these grounds as it is the customer’s responsibility to ensure they are in compliance of such policies and conditions.


Autel Robotics shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, severe weather conditions, governmental reforms, law changes and power failure, and Autel Robotics shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as Autel Robotics considers unreasonable, it may, without liability on its part, terminate the contract.


All promotions, special offers and coupon codes (hereafter referred to as offers) are subject to the above terms and conditions of the Autel Robotics website. Unless specified otherwise, all offers are subject to the following terms and conditions: Offers are valid for one use per customer and may not be used in conjunction with any other offers and promotions. Offers are subject to availability.

Offers are valid until the date stated at the time of publication.

Customers who become aware of an offer after having placed an order will not be able to redeem the offer retroactively.

Autel Robotics reserves the right to withdraw offers at any time with no prior warning or notification.

Redeeming third party coupon codes is the responsibility of the customer and a code must be redeemed by the date stated by said third part companies. Autel Robotics cannot accept coupon codes from third party companies that are past their use by date.


All trademarks displayed on this site are subject to the trademark rights of Autel Robotics company, or are used under agreement by Autel Robotics company. These trademarks include, but are not limited to, product brand names, slogans, logos, and emblems. The unauthorized use of any trademark displayed on this site is strictly prohibited. You agree not to dispute Autel Robotics claims of ownership or validity of its rights in the trademarks. ALL RIGHTS RESERVED.


When you visit or purchase from a web site affiliated with us or linked to this Site, your use of such other site is at your own risk and you will be subject to the terms and conditions of use applicable to such other site (including, without limitation, such site’s privacy policy). We are not responsible for examining or evaluating, and in no way make any endorsement, warranty, or representation relating to, the content of any such other site, and will not be responsible or assume any liability for the actions, products, services, or content of any such other site or its related businesses.


We carefully guard the security of personal information submitted to us via this Site as part of our on-line purchasing process and use industry-standard encryption technology. Thus, you can shop on our site with confidence. Please note, however, that no one can guarantee complete security.


We reserve the right to terminate or suspend your access to all or any part of this Site at any time and from time to time for any reason. In the event of any such termination, any limitations on our liability or that of any of our officers, directors, employees, representatives, agents, parent companies, subsidiaries, or affiliates set forth herein shall continue to apply.


The law of the applicable following state, without regard to its conflicts of laws principles, will govern these Terms of Use and your use of this Site and any dispute between you, www.autelrobotics.com.au, and Autel Robotics company relating to these Terms of Use or your use of this Site, and you hereby irrevocably and unconditionally consent to the exclusive jurisdiction of the courts of China with respect to any dispute between you, autelrobotics.com.au, and Autel Robotics company relating to these Terms of Use or your use of this Site.


If any provision of these Terms of Use or of any other page found on this Site is held invalid or unenforceable, in whole or in part, by competent authorities in any jurisdiction, such provision shall, as to such jurisdiction only, be deemed severable and ineffective to the extent of such invalidity or unenforceability and shall not affect the validity or enforceability of any remaining provisions.


These Terms of Use and the terms and conditions set forth or referred to in other pages of this Site constitute the entire understanding and agreement between you and Autel Robotics company concerning the subjects covered herein.