Estimated arrival:Due to high demand, please allow 2-3 weeks of delivery time.
Free Shipping on Orders over $39Autel Robotics is proud to offer free shipping on all orders over $39. We use the best carriers in the business to make sure your order gets to you on time. During the checkout process you'll see the free shipping option for orders over $39, or you can also choose a faster delivery method for an additional fee. Shipping methods and fees for orders less than $39 will be displayed during the checkout process. Delivery times vary according to your selected delivery address, the availability of your items and the time of day you place your order.
For more shipping information, please read our Shipping Policy.
Return PolicyWe want you to be delighted with your purchase of Autel Robotics products. If for any reason you are not satisfied with your purchase, please contact Customer Support at firstname.lastname@example.org.
We understand that you may decide to return a product that you purchased from us. You may return any unused items in their original packaging within 30 days of delivery. Please note:
- Returns must be initiated within 30 days of the date you received the product.
- Products must be unused, and returned in their original packaging with all included accessories.
- All returns must be accompanied by a proof of purchase. This can be an order confirmation email that includes the order number.
- You are responsible for paying the return shipping cost.
- Refunds are issued within one business day once the item is received and inspected, and will be issued based upon the original payment method.
- Orders cancelled or modified during shipment cannot be altered. You can initiate a return once you have received the product.
- Only items that have been purchased directly from Autel Robotics can be returned to Autel Robotics. Autel Robotics products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.